About Tax

Ordering is structured to simplify cross-border supply across the UK, Europe and the Middle East.

Mittsu operates from multiple entities and warehouses to ensure tiles can be supplied efficiently while maintaining correct VAT treatment in each region.

Business customers (VAT registered)

• Germany: German VAT is charged and can be reclaimed through standard VAT returns
• EU (outside Germany): Reverse charge applies with a valid VAT number
• Europe (non-EU): Goods are exported, import taxes handled locally
• UK: Invoiced under UK VAT
• UAE: Invoiced under UAE TRN
• GCC (non-UAE): Goods are exported, import taxes handled locally

Retail customers

• UK: Standard transaction including VAT
• EU: VAT charged at local rate via OSS (One Stop Shop)
• Europe (non-EU): Goods exported, import taxes payable locally
• UAE: Standard transaction including VAT
• GCC (non-UAE): Goods exported, import taxes handled locally

Samples

• EU: Sent under IOSS system, VAT included at checkout
• UK: Standard transaction
• UAE: Standard transaction
• GCC (non-UAE): Export with local import handling

Samples are ordered directly through product pages. See the Specifier Program for access to complimentary samples.