About Tax

Ordering & VAT Information

At Mittsu, we strive to make ordering as seamless as possible, especially following Brexit. To better serve our EU customers, we have added a warehouse in Germany. Here’s what this means for you when ordering tiles:

Business Customers (VAT-Registered)

• Germany: You’ll pay German VAT, which we report via our DE VAT return. You can reclaim it as usual.

• EU (outside Germany): If you provide a valid VAT number, no VAT will be charged.

• Europe (Non-EU): We export the goods, and you’ll handle local import taxes.

• UK: We invoice using our UK VAT number. 

• UAE: We invoice using our UAE TRN. 

• GCC (Non-UAE): We export the goods, and you’ll handle local import taxes.

Retail Customers

• UK: A standard transaction, including VAT.

• EU:  We charge VAT at your country’s rate via the OSS (One-Stop-Shop) system, so you won’t have to deal with extra paperwork or taxes.

• Europe (Non-EU): We export the goods, and you’ll pay local import taxes upon arrival.

• UAE: A standard transaction, including VAT.

• GCC (Non-UAE): We export the goods, and you’ll handle local import taxes.

Samples

• EU: Sent from the UK under the IOSS (Import One-Stop-Shop) system. VAT is included at checkout, preventing unexpected courier charges.

• UK: A standard transaction.

• UAE: A standard transaction.

• GCC (Non-UAE): We export the goods, and you’ll handle local import taxes.

 

We know cross-border transactions have been challenging, but we’ve simplified the process to ensure a smooth experience. If you have any questions, feel free to reach out at info@mittsugroup.com.