A sample is 1 tile
Introducing the Nagi tile collection from INAX, a true celebration of serene beauty inspired by the calm, unbroken stillness of wave-free seas. Reflecting the meaning of Nagi a tranquil state of the ocean each tile in this collection captures the essence of peaceful elegance, blending modern aesthetics with the precision and artistry of traditional Japanese craftsmanship.
Handcrafted by master ceramicists, the Nagi tiles are created from premium porcelain ceramic and enhanced by the ancient Yohen glazing technique. This intricate glazing process creates a captivating, multidimensional surface that reveals delicate color transitions, subtle variations, and refined depth. Each tile’s surface radiates an ethereal richness that shifts gently with light, imbuing spaces with a dynamic, almost meditative quality.
Characterised by a slender, rectangular form, the Nagi tiles are ideal for creating sophisticated linear patterns, whether arranged vertically to add height or horizontally to convey calm continuity. The collection offers both glossy and matte finishes, encompassing a range of serene, cool shades and earthy neutrals that provide a versatile palette for diverse design styles. The tiles’ delicately speckled surfaces and fine textures enhance their natural allure, adding layers of visual interest that bring warmth and an artisanal touch without overpowering the aesthetic.
With their understated elegance and timeless appeal, Nagi tiles are perfect for transforming both residential and commercial interiors into tranquil, refined sanctuaries. The harmonious blend of the Yohen glaze’s subtle beauty and the minimalist, elongated shape of each tile creates an atmosphere of balance and peace. These tiles do more than decorate; they tell a story of Japanese artistry and mastery, making each installation a masterpiece that speaks to serenity, sophistication, and enduring craftsmanship.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Nagi Sample
Order a Sample for Project Evaluation.
Confirm colour, texture and glaze before specifying.
A sample is an appropriate representation of the tile and colour selected. Larger tiles have a single tile as a sample, smaller tiles have multiple. Samples are sent attached to a card, with the tile detail.
A sample is 1 tile
Introducing the Nagi tile collection from INAX, a true celebration of serene beauty inspired by the calm, unbroken stillness of wave-free seas. Reflecting the meaning of Nagi a tranquil state of the ocean each tile in this collection captures the essence of peaceful elegance, blending modern aesthetics with the precision and artistry of traditional Japanese craftsmanship.
Handcrafted by master ceramicists, the Nagi tiles are created from premium porcelain ceramic and enhanced by the ancient Yohen glazing technique. This intricate glazing process creates a captivating, multidimensional surface that reveals delicate color transitions, subtle variations, and refined depth. Each tile’s surface radiates an ethereal richness that shifts gently with light, imbuing spaces with a dynamic, almost meditative quality.
Characterised by a slender, rectangular form, the Nagi tiles are ideal for creating sophisticated linear patterns, whether arranged vertically to add height or horizontally to convey calm continuity. The collection offers both glossy and matte finishes, encompassing a range of serene, cool shades and earthy neutrals that provide a versatile palette for diverse design styles. The tiles’ delicately speckled surfaces and fine textures enhance their natural allure, adding layers of visual interest that bring warmth and an artisanal touch without overpowering the aesthetic.
With their understated elegance and timeless appeal, Nagi tiles are perfect for transforming both residential and commercial interiors into tranquil, refined sanctuaries. The harmonious blend of the Yohen glaze’s subtle beauty and the minimalist, elongated shape of each tile creates an atmosphere of balance and peace. These tiles do more than decorate; they tell a story of Japanese artistry and mastery, making each installation a masterpiece that speaks to serenity, sophistication, and enduring craftsmanship.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Choose options
A sample is 1 tile
Introducing the Nagi tile collection from INAX, a true celebration of serene beauty inspired by the calm, unbroken stillness of wave-free seas. Reflecting the meaning of Nagi a tranquil state of the ocean each tile in this collection captures the essence of peaceful elegance, blending modern aesthetics with the precision and artistry of traditional Japanese craftsmanship.
Handcrafted by master ceramicists, the Nagi tiles are created from premium porcelain ceramic and enhanced by the ancient Yohen glazing technique. This intricate glazing process creates a captivating, multidimensional surface that reveals delicate color transitions, subtle variations, and refined depth. Each tile’s surface radiates an ethereal richness that shifts gently with light, imbuing spaces with a dynamic, almost meditative quality.
Characterised by a slender, rectangular form, the Nagi tiles are ideal for creating sophisticated linear patterns, whether arranged vertically to add height or horizontally to convey calm continuity. The collection offers both glossy and matte finishes, encompassing a range of serene, cool shades and earthy neutrals that provide a versatile palette for diverse design styles. The tiles’ delicately speckled surfaces and fine textures enhance their natural allure, adding layers of visual interest that bring warmth and an artisanal touch without overpowering the aesthetic.
With their understated elegance and timeless appeal, Nagi tiles are perfect for transforming both residential and commercial interiors into tranquil, refined sanctuaries. The harmonious blend of the Yohen glaze’s subtle beauty and the minimalist, elongated shape of each tile creates an atmosphere of balance and peace. These tiles do more than decorate; they tell a story of Japanese artistry and mastery, making each installation a masterpiece that speaks to serenity, sophistication, and enduring craftsmanship.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
A sample is 1 tile
Introducing the Nagi tile collection from INAX, a true celebration of serene beauty inspired by the calm, unbroken stillness of wave-free seas. Reflecting the meaning of Nagi a tranquil state of the ocean each tile in this collection captures the essence of peaceful elegance, blending modern aesthetics with the precision and artistry of traditional Japanese craftsmanship.
Handcrafted by master ceramicists, the Nagi tiles are created from premium porcelain ceramic and enhanced by the ancient Yohen glazing technique. This intricate glazing process creates a captivating, multidimensional surface that reveals delicate color transitions, subtle variations, and refined depth. Each tile’s surface radiates an ethereal richness that shifts gently with light, imbuing spaces with a dynamic, almost meditative quality.
Characterised by a slender, rectangular form, the Nagi tiles are ideal for creating sophisticated linear patterns, whether arranged vertically to add height or horizontally to convey calm continuity. The collection offers both glossy and matte finishes, encompassing a range of serene, cool shades and earthy neutrals that provide a versatile palette for diverse design styles. The tiles’ delicately speckled surfaces and fine textures enhance their natural allure, adding layers of visual interest that bring warmth and an artisanal touch without overpowering the aesthetic.
With their understated elegance and timeless appeal, Nagi tiles are perfect for transforming both residential and commercial interiors into tranquil, refined sanctuaries. The harmonious blend of the Yohen glaze’s subtle beauty and the minimalist, elongated shape of each tile creates an atmosphere of balance and peace. These tiles do more than decorate; they tell a story of Japanese artistry and mastery, making each installation a masterpiece that speaks to serenity, sophistication, and enduring craftsmanship.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Need advice before specifying this tile?
We can help with tile selection, specification, quantities and project requirements.