Step into a world where tradition meets artistry with the Homura tile collection from INAX, crafted by Japan’s revered master ceramicists. Homura tiles are an embodiment of elegance and authenticity, blending refined textures with naturally rich hues that infuse any space with an understated sophistication.
Each Homura tile carton is an exquisite assortment of two unique textures—a smooth brushed finish and a distinctive cross-hatched surface. This dual-texture approach transforms an ordinary wall into a dynamic display, creating an ever-shifting play of light and shadow as the brushed tiles offer a soft, tranquil appeal, while the cross-hatched tiles bring bold, tactile depth. Together, they create a harmonious contrast that enhances the sensory experience of your space, inviting touch and admiration from all who encounter it.
Homura tiles excel in creating walls that are more than mere backgrounds—they’re art pieces in their own right. For an installation with maximum impact, blend the brushed and cross-hatched tiles in a random mix. This approach results in a layered, textured canvas that captivates the eye and adds depth to your space. The combination of varying textures and soft, natural colors produces a wall that feels both intricate and harmonious, enhancing the ambiance with a sophisticated, organic flow.
Homura is more than a tile it’s a tribute to Japan’s revered ceramic heritage. Every piece is meticulously crafted, honoring a legacy of precision and artistry passed down through generations. Perfect for feature walls, accent areas, and spaces that demand a touch of elegance, Homura brings the soul of Japanese craftsmanship into your home. Each installation is unique, reflecting the wabi-sabi philosophy that beauty lies in imperfection and authenticity.
Whether you’re designing a serene living area, a luxurious bath, or a distinctive feature wall, Homura’s textured sophistication will transform your space into a sanctuary of beauty and calm.
The price is for a sample, which will be enough for you to establish the real look, feel, and colour of the tile.
Technical Data
SKU- DCF-50B/HOA-1~HOA-3
Size/piece - 235x45mm
Thickness - 12mm
Joint - 5mm
Quantity/sqm - 84pcs
Quantity/ctn - 84pcs
Weight/ctn - 22kg
HS code (2017) - 6907.22-900
Corner Tile
SKU - DCF-50B/90-14/HOA-1~HOA-3
Size/piece - (170+50)x45mm
Thickness - 12mm
Joint - 5mm
Quantity/m - 20pcs
Quantity/ctn - 20pcs
Weight/ctn - 5kg
HS code (2017) - 6907.40-000
Installation Material
Adhesive o Mortar o Grouting ×
Note:
Back keys are visible from side when not grouted.
Surface and side colors are different.
Colors may vary even within the same batch.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
To provide our clients with the best service possible after Brexit, we moved our main stock of tiles to a warehouse in Germany. Since then, we have also rebuilt stock in England.
The default stock position is Germany, however, tiles that are stocked in both locations are marked "(EU Stock)" or "(UK Stock)". If a tile has stock and no location specified in the name, it will be in Germany.
Pre-Orders will be received into our German warehouse
Samples are all located in our UK warehouse.
You can read what this means to you regarding Tax here
Japanese Tiles are stunning in their variety, quality and history and we know that a picture of a beautifully tiled bathroom may have led you to our website but now you are here, things just got a little more complicated!
Let me try to help...
Who is Mittsu?
We are a privately owned company that specialises in Japanese Tiles. Read more here.
We only sell tiles made in Japan to avoid any confusion about quality. Even then, we only select the best Japan offers.
Please note that other businesses selling “Japanese Style” tiles do not offer products made in Japan, and therefore lack the superior quality inherent in our authentic, Japanese-made tiles. You can read here what makes Japanese Tiles special.
How do I select a Tile?
You can search by name on the website, browse the collections or find some inspiration on our Instagram account.
Box sizes
Our box sizes are complicated. We source tiles from many factories, which all have their own way of working, so our box sizes range from 0.3m2 of tiles to 2m2. This makes the pricing a little difficult to follow but we have tried our best to keep this as transparent as possible. On each tile page, you will see 2 prices, one per square metre for comparison and the other per box (we only sell full boxes). You can use this to compare the relative costs of the other tiles in our range. For instance, Koyohen Border, cost more per box than Ka-Bu, but has 1.8m2 per box vs Ka-Bu at 1m2, so costs less per m2.
Stock
We have about 50 variations of tiles in our warehouse in Germany, ready for immediate shipping. We try to keep more of the most popular tiles but predicting what our customers will need is not easy, so sometimes we run out.
We also have our most popular tiles duplicated in our UK warehouse, please select the item with (UK Stock) in the title if you are shipping to the UK.
Pre Orders
These are tiles that are stocked in Japan. When you place your order, you have two shipping options, a dedicated sea shipment directly to you or a shipment from our warehouse, that involves your tiles being shipped with our next stock order.
We have a stock shipment that comes from Japan every 3 months, see the details here.
The website will allow you to order tiles that we do not have in stock on the understanding that they will come from Japan at the earliest opportunity and be sent to you. This may sound a little vague and it is because there are so many variables that we cannot say here what the general case is. If you have a specific tile that you are interested in that is not in stock, please get in touch and we will help.
Samples
While we do our best with pictures, the colours that you see may vary from the actual tile. We would recommend that you order samples to make sure you are getting what you expect. We have a collection of samples here or you can search with the tile name and select the sample product.
We have around 400 variations of samples ready to be shipped out to you.
We charge for samples for 2 reasons, the first is that they are a finite resource and we do not want to encourage waste, charging a small amount reduces this waste. The second is that stocking and processing the samples is very costly for us and what we charge for the samples contributes to this cost. When ordering tiles for your project, we will refund the cost of up to 5 samples, upon request.
Our Customers
We supply tiles to everyone, from the private person, needing 1 box for a small kitchen backsplash, to multi-national Architectural firms designing hotels. If you are in the business of construction or specifying tiles, please email us on sales@mittsugroup.com
We ship all over Europe as standard but can help clients in other locations. For contractual reasons, we cannot ship to a few locations, North America being the one most requested, sorry.
Personal Service
At all stages, we offer a personal service and when you get in contact with us, it will be our Director, Ian, whom you will speak with. As the business grows, tasks are being carried out by other people, but customer enquiries are only handled by him.
Thanks for reading and if you still have a question, please get in touch.
Homura Sample
| m2 per Box | |
| Country of origin | Japan |
Step into a world where tradition meets artistry with the Homura tile collection from INAX, crafted by Japan’s revered master ceramicists. Homura tiles are an embodiment of elegance and authenticity, blending refined textures with naturally rich hues that infuse any space with an understated sophistication.
Each Homura tile carton is an exquisite assortment of two unique textures—a smooth brushed finish and a distinctive cross-hatched surface. This dual-texture approach transforms an ordinary wall into a dynamic display, creating an ever-shifting play of light and shadow as the brushed tiles offer a soft, tranquil appeal, while the cross-hatched tiles bring bold, tactile depth. Together, they create a harmonious contrast that enhances the sensory experience of your space, inviting touch and admiration from all who encounter it.
Homura tiles excel in creating walls that are more than mere backgrounds—they’re art pieces in their own right. For an installation with maximum impact, blend the brushed and cross-hatched tiles in a random mix. This approach results in a layered, textured canvas that captivates the eye and adds depth to your space. The combination of varying textures and soft, natural colors produces a wall that feels both intricate and harmonious, enhancing the ambiance with a sophisticated, organic flow.
Homura is more than a tile it’s a tribute to Japan’s revered ceramic heritage. Every piece is meticulously crafted, honoring a legacy of precision and artistry passed down through generations. Perfect for feature walls, accent areas, and spaces that demand a touch of elegance, Homura brings the soul of Japanese craftsmanship into your home. Each installation is unique, reflecting the wabi-sabi philosophy that beauty lies in imperfection and authenticity.
Whether you’re designing a serene living area, a luxurious bath, or a distinctive feature wall, Homura’s textured sophistication will transform your space into a sanctuary of beauty and calm.
The price is for a sample, which will be enough for you to establish the real look, feel, and colour of the tile.
Technical Data
SKU- DCF-50B/HOA-1~HOA-3
Size/piece - 235x45mm
Thickness - 12mm
Joint - 5mm
Quantity/sqm - 84pcs
Quantity/ctn - 84pcs
Weight/ctn - 22kg
HS code (2017) - 6907.22-900
Corner Tile
SKU - DCF-50B/90-14/HOA-1~HOA-3
Size/piece - (170+50)x45mm
Thickness - 12mm
Joint - 5mm
Quantity/m - 20pcs
Quantity/ctn - 20pcs
Weight/ctn - 5kg
HS code (2017) - 6907.40-000
Installation Material
Adhesive o Mortar o Grouting ×
Note:
Back keys are visible from side when not grouted.
Surface and side colors are different.
Colors may vary even within the same batch.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
To provide our clients with the best service possible after Brexit, we moved our main stock of tiles to a warehouse in Germany. Since then, we have also rebuilt stock in England.
The default stock position is Germany, however, tiles that are stocked in both locations are marked "(EU Stock)" or "(UK Stock)". If a tile has stock and no location specified in the name, it will be in Germany.
Pre-Orders will be received into our German warehouse
Samples are all located in our UK warehouse.
You can read what this means to you regarding Tax here
Japanese Tiles are stunning in their variety, quality and history and we know that a picture of a beautifully tiled bathroom may have led you to our website but now you are here, things just got a little more complicated!
Let me try to help...
Who is Mittsu?
We are a privately owned company that specialises in Japanese Tiles. Read more here.
We only sell tiles made in Japan to avoid any confusion about quality. Even then, we only select the best Japan offers.
Please note that other businesses selling “Japanese Style” tiles do not offer products made in Japan, and therefore lack the superior quality inherent in our authentic, Japanese-made tiles. You can read here what makes Japanese Tiles special.
How do I select a Tile?
You can search by name on the website, browse the collections or find some inspiration on our Instagram account.
Box sizes
Our box sizes are complicated. We source tiles from many factories, which all have their own way of working, so our box sizes range from 0.3m2 of tiles to 2m2. This makes the pricing a little difficult to follow but we have tried our best to keep this as transparent as possible. On each tile page, you will see 2 prices, one per square metre for comparison and the other per box (we only sell full boxes). You can use this to compare the relative costs of the other tiles in our range. For instance, Koyohen Border, cost more per box than Ka-Bu, but has 1.8m2 per box vs Ka-Bu at 1m2, so costs less per m2.
Stock
We have about 50 variations of tiles in our warehouse in Germany, ready for immediate shipping. We try to keep more of the most popular tiles but predicting what our customers will need is not easy, so sometimes we run out.
We also have our most popular tiles duplicated in our UK warehouse, please select the item with (UK Stock) in the title if you are shipping to the UK.
Pre Orders
These are tiles that are stocked in Japan. When you place your order, you have two shipping options, a dedicated sea shipment directly to you or a shipment from our warehouse, that involves your tiles being shipped with our next stock order.
We have a stock shipment that comes from Japan every 3 months, see the details here.
The website will allow you to order tiles that we do not have in stock on the understanding that they will come from Japan at the earliest opportunity and be sent to you. This may sound a little vague and it is because there are so many variables that we cannot say here what the general case is. If you have a specific tile that you are interested in that is not in stock, please get in touch and we will help.
Samples
While we do our best with pictures, the colours that you see may vary from the actual tile. We would recommend that you order samples to make sure you are getting what you expect. We have a collection of samples here or you can search with the tile name and select the sample product.
We have around 400 variations of samples ready to be shipped out to you.
We charge for samples for 2 reasons, the first is that they are a finite resource and we do not want to encourage waste, charging a small amount reduces this waste. The second is that stocking and processing the samples is very costly for us and what we charge for the samples contributes to this cost. When ordering tiles for your project, we will refund the cost of up to 5 samples, upon request.
Our Customers
We supply tiles to everyone, from the private person, needing 1 box for a small kitchen backsplash, to multi-national Architectural firms designing hotels. If you are in the business of construction or specifying tiles, please email us on sales@mittsugroup.com
We ship all over Europe as standard but can help clients in other locations. For contractual reasons, we cannot ship to a few locations, North America being the one most requested, sorry.
Personal Service
At all stages, we offer a personal service and when you get in contact with us, it will be our Director, Ian, whom you will speak with. As the business grows, tasks are being carried out by other people, but customer enquiries are only handled by him.
Thanks for reading and if you still have a question, please get in touch.
Choose options
Step into a world where tradition meets artistry with the Homura tile collection from INAX, crafted by Japan’s revered master ceramicists. Homura tiles are an embodiment of elegance and authenticity, blending refined textures with naturally rich hues that infuse any space with an understated sophistication.
Each Homura tile carton is an exquisite assortment of two unique textures—a smooth brushed finish and a distinctive cross-hatched surface. This dual-texture approach transforms an ordinary wall into a dynamic display, creating an ever-shifting play of light and shadow as the brushed tiles offer a soft, tranquil appeal, while the cross-hatched tiles bring bold, tactile depth. Together, they create a harmonious contrast that enhances the sensory experience of your space, inviting touch and admiration from all who encounter it.
Homura tiles excel in creating walls that are more than mere backgrounds—they’re art pieces in their own right. For an installation with maximum impact, blend the brushed and cross-hatched tiles in a random mix. This approach results in a layered, textured canvas that captivates the eye and adds depth to your space. The combination of varying textures and soft, natural colors produces a wall that feels both intricate and harmonious, enhancing the ambiance with a sophisticated, organic flow.
Homura is more than a tile it’s a tribute to Japan’s revered ceramic heritage. Every piece is meticulously crafted, honoring a legacy of precision and artistry passed down through generations. Perfect for feature walls, accent areas, and spaces that demand a touch of elegance, Homura brings the soul of Japanese craftsmanship into your home. Each installation is unique, reflecting the wabi-sabi philosophy that beauty lies in imperfection and authenticity.
Whether you’re designing a serene living area, a luxurious bath, or a distinctive feature wall, Homura’s textured sophistication will transform your space into a sanctuary of beauty and calm.
The price is for a sample, which will be enough for you to establish the real look, feel, and colour of the tile.
Technical Data
SKU- DCF-50B/HOA-1~HOA-3
Size/piece - 235x45mm
Thickness - 12mm
Joint - 5mm
Quantity/sqm - 84pcs
Quantity/ctn - 84pcs
Weight/ctn - 22kg
HS code (2017) - 6907.22-900
Corner Tile
SKU - DCF-50B/90-14/HOA-1~HOA-3
Size/piece - (170+50)x45mm
Thickness - 12mm
Joint - 5mm
Quantity/m - 20pcs
Quantity/ctn - 20pcs
Weight/ctn - 5kg
HS code (2017) - 6907.40-000
Installation Material
Adhesive o Mortar o Grouting ×
Note:
Back keys are visible from side when not grouted.
Surface and side colors are different.
Colors may vary even within the same batch.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
To provide our clients with the best service possible after Brexit, we moved our main stock of tiles to a warehouse in Germany. Since then, we have also rebuilt stock in England.
The default stock position is Germany, however, tiles that are stocked in both locations are marked "(EU Stock)" or "(UK Stock)". If a tile has stock and no location specified in the name, it will be in Germany.
Pre-Orders will be received into our German warehouse
Samples are all located in our UK warehouse.
You can read what this means to you regarding Tax here
Japanese Tiles are stunning in their variety, quality and history and we know that a picture of a beautifully tiled bathroom may have led you to our website but now you are here, things just got a little more complicated!
Let me try to help...
Who is Mittsu?
We are a privately owned company that specialises in Japanese Tiles. Read more here.
We only sell tiles made in Japan to avoid any confusion about quality. Even then, we only select the best Japan offers.
Please note that other businesses selling “Japanese Style” tiles do not offer products made in Japan, and therefore lack the superior quality inherent in our authentic, Japanese-made tiles. You can read here what makes Japanese Tiles special.
How do I select a Tile?
You can search by name on the website, browse the collections or find some inspiration on our Instagram account.
Box sizes
Our box sizes are complicated. We source tiles from many factories, which all have their own way of working, so our box sizes range from 0.3m2 of tiles to 2m2. This makes the pricing a little difficult to follow but we have tried our best to keep this as transparent as possible. On each tile page, you will see 2 prices, one per square metre for comparison and the other per box (we only sell full boxes). You can use this to compare the relative costs of the other tiles in our range. For instance, Koyohen Border, cost more per box than Ka-Bu, but has 1.8m2 per box vs Ka-Bu at 1m2, so costs less per m2.
Stock
We have about 50 variations of tiles in our warehouse in Germany, ready for immediate shipping. We try to keep more of the most popular tiles but predicting what our customers will need is not easy, so sometimes we run out.
We also have our most popular tiles duplicated in our UK warehouse, please select the item with (UK Stock) in the title if you are shipping to the UK.
Pre Orders
These are tiles that are stocked in Japan. When you place your order, you have two shipping options, a dedicated sea shipment directly to you or a shipment from our warehouse, that involves your tiles being shipped with our next stock order.
We have a stock shipment that comes from Japan every 3 months, see the details here.
The website will allow you to order tiles that we do not have in stock on the understanding that they will come from Japan at the earliest opportunity and be sent to you. This may sound a little vague and it is because there are so many variables that we cannot say here what the general case is. If you have a specific tile that you are interested in that is not in stock, please get in touch and we will help.
Samples
While we do our best with pictures, the colours that you see may vary from the actual tile. We would recommend that you order samples to make sure you are getting what you expect. We have a collection of samples here or you can search with the tile name and select the sample product.
We have around 400 variations of samples ready to be shipped out to you.
We charge for samples for 2 reasons, the first is that they are a finite resource and we do not want to encourage waste, charging a small amount reduces this waste. The second is that stocking and processing the samples is very costly for us and what we charge for the samples contributes to this cost. When ordering tiles for your project, we will refund the cost of up to 5 samples, upon request.
Our Customers
We supply tiles to everyone, from the private person, needing 1 box for a small kitchen backsplash, to multi-national Architectural firms designing hotels. If you are in the business of construction or specifying tiles, please email us on sales@mittsugroup.com
We ship all over Europe as standard but can help clients in other locations. For contractual reasons, we cannot ship to a few locations, North America being the one most requested, sorry.
Personal Service
At all stages, we offer a personal service and when you get in contact with us, it will be our Director, Ian, whom you will speak with. As the business grows, tasks are being carried out by other people, but customer enquiries are only handled by him.
Thanks for reading and if you still have a question, please get in touch.
Step into a world where tradition meets artistry with the Homura tile collection from INAX, crafted by Japan’s revered master ceramicists. Homura tiles are an embodiment of elegance and authenticity, blending refined textures with naturally rich hues that infuse any space with an understated sophistication.
Each Homura tile carton is an exquisite assortment of two unique textures—a smooth brushed finish and a distinctive cross-hatched surface. This dual-texture approach transforms an ordinary wall into a dynamic display, creating an ever-shifting play of light and shadow as the brushed tiles offer a soft, tranquil appeal, while the cross-hatched tiles bring bold, tactile depth. Together, they create a harmonious contrast that enhances the sensory experience of your space, inviting touch and admiration from all who encounter it.
Homura tiles excel in creating walls that are more than mere backgrounds—they’re art pieces in their own right. For an installation with maximum impact, blend the brushed and cross-hatched tiles in a random mix. This approach results in a layered, textured canvas that captivates the eye and adds depth to your space. The combination of varying textures and soft, natural colors produces a wall that feels both intricate and harmonious, enhancing the ambiance with a sophisticated, organic flow.
Homura is more than a tile it’s a tribute to Japan’s revered ceramic heritage. Every piece is meticulously crafted, honoring a legacy of precision and artistry passed down through generations. Perfect for feature walls, accent areas, and spaces that demand a touch of elegance, Homura brings the soul of Japanese craftsmanship into your home. Each installation is unique, reflecting the wabi-sabi philosophy that beauty lies in imperfection and authenticity.
Whether you’re designing a serene living area, a luxurious bath, or a distinctive feature wall, Homura’s textured sophistication will transform your space into a sanctuary of beauty and calm.
The price is for a sample, which will be enough for you to establish the real look, feel, and colour of the tile.
Technical Data
SKU- DCF-50B/HOA-1~HOA-3
Size/piece - 235x45mm
Thickness - 12mm
Joint - 5mm
Quantity/sqm - 84pcs
Quantity/ctn - 84pcs
Weight/ctn - 22kg
HS code (2017) - 6907.22-900
Corner Tile
SKU - DCF-50B/90-14/HOA-1~HOA-3
Size/piece - (170+50)x45mm
Thickness - 12mm
Joint - 5mm
Quantity/m - 20pcs
Quantity/ctn - 20pcs
Weight/ctn - 5kg
HS code (2017) - 6907.40-000
Installation Material
Adhesive o Mortar o Grouting ×
Note:
Back keys are visible from side when not grouted.
Surface and side colors are different.
Colors may vary even within the same batch.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
To provide our clients with the best service possible after Brexit, we moved our main stock of tiles to a warehouse in Germany. Since then, we have also rebuilt stock in England.
The default stock position is Germany, however, tiles that are stocked in both locations are marked "(EU Stock)" or "(UK Stock)". If a tile has stock and no location specified in the name, it will be in Germany.
Pre-Orders will be received into our German warehouse
Samples are all located in our UK warehouse.
You can read what this means to you regarding Tax here
Japanese Tiles are stunning in their variety, quality and history and we know that a picture of a beautifully tiled bathroom may have led you to our website but now you are here, things just got a little more complicated!
Let me try to help...
Who is Mittsu?
We are a privately owned company that specialises in Japanese Tiles. Read more here.
We only sell tiles made in Japan to avoid any confusion about quality. Even then, we only select the best Japan offers.
Please note that other businesses selling “Japanese Style” tiles do not offer products made in Japan, and therefore lack the superior quality inherent in our authentic, Japanese-made tiles. You can read here what makes Japanese Tiles special.
How do I select a Tile?
You can search by name on the website, browse the collections or find some inspiration on our Instagram account.
Box sizes
Our box sizes are complicated. We source tiles from many factories, which all have their own way of working, so our box sizes range from 0.3m2 of tiles to 2m2. This makes the pricing a little difficult to follow but we have tried our best to keep this as transparent as possible. On each tile page, you will see 2 prices, one per square metre for comparison and the other per box (we only sell full boxes). You can use this to compare the relative costs of the other tiles in our range. For instance, Koyohen Border, cost more per box than Ka-Bu, but has 1.8m2 per box vs Ka-Bu at 1m2, so costs less per m2.
Stock
We have about 50 variations of tiles in our warehouse in Germany, ready for immediate shipping. We try to keep more of the most popular tiles but predicting what our customers will need is not easy, so sometimes we run out.
We also have our most popular tiles duplicated in our UK warehouse, please select the item with (UK Stock) in the title if you are shipping to the UK.
Pre Orders
These are tiles that are stocked in Japan. When you place your order, you have two shipping options, a dedicated sea shipment directly to you or a shipment from our warehouse, that involves your tiles being shipped with our next stock order.
We have a stock shipment that comes from Japan every 3 months, see the details here.
The website will allow you to order tiles that we do not have in stock on the understanding that they will come from Japan at the earliest opportunity and be sent to you. This may sound a little vague and it is because there are so many variables that we cannot say here what the general case is. If you have a specific tile that you are interested in that is not in stock, please get in touch and we will help.
Samples
While we do our best with pictures, the colours that you see may vary from the actual tile. We would recommend that you order samples to make sure you are getting what you expect. We have a collection of samples here or you can search with the tile name and select the sample product.
We have around 400 variations of samples ready to be shipped out to you.
We charge for samples for 2 reasons, the first is that they are a finite resource and we do not want to encourage waste, charging a small amount reduces this waste. The second is that stocking and processing the samples is very costly for us and what we charge for the samples contributes to this cost. When ordering tiles for your project, we will refund the cost of up to 5 samples, upon request.
Our Customers
We supply tiles to everyone, from the private person, needing 1 box for a small kitchen backsplash, to multi-national Architectural firms designing hotels. If you are in the business of construction or specifying tiles, please email us on sales@mittsugroup.com
We ship all over Europe as standard but can help clients in other locations. For contractual reasons, we cannot ship to a few locations, North America being the one most requested, sorry.
Personal Service
At all stages, we offer a personal service and when you get in contact with us, it will be our Director, Ian, whom you will speak with. As the business grows, tasks are being carried out by other people, but customer enquiries are only handled by him.
Thanks for reading and if you still have a question, please get in touch.