A sample is half a sheet, 4 tiles, so you can see the colour and texture variation.
The Sairin Tile is a glazed porcelain masterpiece crafted by the esteemed ceramicists at INAX of Japan, exemplifying the pinnacle of Japanese tile artistry. The Sairin Tile’s distinctive design, characterized by a harmonious interplay of matte and glazed finishes, captures the eye with its refined complexity. This dual finish enhances the tile’s ability to reflect light in subtle yet striking ways, creating a dynamic visual experience that evolves with the surrounding environment.
What sets the Sairin Tile apart is its concave surface, a hallmark of both its form and function. The gentle curvature of each piece not only lends the tile an architectural depth but also accentuates its textured surface. This design choice introduces a sense of movement, as light and shadow dance across the undulating planes. The tactile quality of the Sairin Tile is equally remarkable, with a textured glaze that invites touch while evoking a sense of natural sophistication. These features combine to create a surface that is as engaging to the fingers as it is to the eyes.
The Sairin Tile’s materiality reflects a marriage of tradition and innovation. Crafted from high-quality porcelain, the tile offers exceptional durability and longevity, making it suitable for both interior and exterior applications. Its glazed surface not only provides a rich, glossy sheen but also ensures resistance to stains, water, and wear, making it ideal for high-traffic areas or spaces requiring low maintenance. Each piece is meticulously fired to achieve its unique finish, embodying the Japanese ethos of precision and artistry.
Incorporating Sairin Tiles into a design scheme elevates any space, infusing it with a sense of artistry and sophistication. Whether used as a feature wall, a backsplash, or an exterior cladding, the tile’s blend of matte and glazed finishes adds depth and personality. The rich optics of the concave surface interact dynamically with light, creating ever-changing visual effects throughout the day. Sairin Tiles are not merely a surface material—they are a statement of elegance, a testament to craftsmanship, and an invitation to experience the beauty of Japanese ceramics at their finest.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Sairin Sample
Order a Sample for Project Evaluation.
Confirm colour, texture and glaze before specifying.
A sample is an appropriate representation of the tile and colour selected. Larger tiles have a single tile as a sample, smaller tiles have multiple. Samples are sent attached to a card, with the tile detail.
A sample is half a sheet, 4 tiles, so you can see the colour and texture variation.
The Sairin Tile is a glazed porcelain masterpiece crafted by the esteemed ceramicists at INAX of Japan, exemplifying the pinnacle of Japanese tile artistry. The Sairin Tile’s distinctive design, characterized by a harmonious interplay of matte and glazed finishes, captures the eye with its refined complexity. This dual finish enhances the tile’s ability to reflect light in subtle yet striking ways, creating a dynamic visual experience that evolves with the surrounding environment.
What sets the Sairin Tile apart is its concave surface, a hallmark of both its form and function. The gentle curvature of each piece not only lends the tile an architectural depth but also accentuates its textured surface. This design choice introduces a sense of movement, as light and shadow dance across the undulating planes. The tactile quality of the Sairin Tile is equally remarkable, with a textured glaze that invites touch while evoking a sense of natural sophistication. These features combine to create a surface that is as engaging to the fingers as it is to the eyes.
The Sairin Tile’s materiality reflects a marriage of tradition and innovation. Crafted from high-quality porcelain, the tile offers exceptional durability and longevity, making it suitable for both interior and exterior applications. Its glazed surface not only provides a rich, glossy sheen but also ensures resistance to stains, water, and wear, making it ideal for high-traffic areas or spaces requiring low maintenance. Each piece is meticulously fired to achieve its unique finish, embodying the Japanese ethos of precision and artistry.
Incorporating Sairin Tiles into a design scheme elevates any space, infusing it with a sense of artistry and sophistication. Whether used as a feature wall, a backsplash, or an exterior cladding, the tile’s blend of matte and glazed finishes adds depth and personality. The rich optics of the concave surface interact dynamically with light, creating ever-changing visual effects throughout the day. Sairin Tiles are not merely a surface material—they are a statement of elegance, a testament to craftsmanship, and an invitation to experience the beauty of Japanese ceramics at their finest.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Choose options
A sample is half a sheet, 4 tiles, so you can see the colour and texture variation.
The Sairin Tile is a glazed porcelain masterpiece crafted by the esteemed ceramicists at INAX of Japan, exemplifying the pinnacle of Japanese tile artistry. The Sairin Tile’s distinctive design, characterized by a harmonious interplay of matte and glazed finishes, captures the eye with its refined complexity. This dual finish enhances the tile’s ability to reflect light in subtle yet striking ways, creating a dynamic visual experience that evolves with the surrounding environment.
What sets the Sairin Tile apart is its concave surface, a hallmark of both its form and function. The gentle curvature of each piece not only lends the tile an architectural depth but also accentuates its textured surface. This design choice introduces a sense of movement, as light and shadow dance across the undulating planes. The tactile quality of the Sairin Tile is equally remarkable, with a textured glaze that invites touch while evoking a sense of natural sophistication. These features combine to create a surface that is as engaging to the fingers as it is to the eyes.
The Sairin Tile’s materiality reflects a marriage of tradition and innovation. Crafted from high-quality porcelain, the tile offers exceptional durability and longevity, making it suitable for both interior and exterior applications. Its glazed surface not only provides a rich, glossy sheen but also ensures resistance to stains, water, and wear, making it ideal for high-traffic areas or spaces requiring low maintenance. Each piece is meticulously fired to achieve its unique finish, embodying the Japanese ethos of precision and artistry.
Incorporating Sairin Tiles into a design scheme elevates any space, infusing it with a sense of artistry and sophistication. Whether used as a feature wall, a backsplash, or an exterior cladding, the tile’s blend of matte and glazed finishes adds depth and personality. The rich optics of the concave surface interact dynamically with light, creating ever-changing visual effects throughout the day. Sairin Tiles are not merely a surface material—they are a statement of elegance, a testament to craftsmanship, and an invitation to experience the beauty of Japanese ceramics at their finest.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
A sample is half a sheet, 4 tiles, so you can see the colour and texture variation.
The Sairin Tile is a glazed porcelain masterpiece crafted by the esteemed ceramicists at INAX of Japan, exemplifying the pinnacle of Japanese tile artistry. The Sairin Tile’s distinctive design, characterized by a harmonious interplay of matte and glazed finishes, captures the eye with its refined complexity. This dual finish enhances the tile’s ability to reflect light in subtle yet striking ways, creating a dynamic visual experience that evolves with the surrounding environment.
What sets the Sairin Tile apart is its concave surface, a hallmark of both its form and function. The gentle curvature of each piece not only lends the tile an architectural depth but also accentuates its textured surface. This design choice introduces a sense of movement, as light and shadow dance across the undulating planes. The tactile quality of the Sairin Tile is equally remarkable, with a textured glaze that invites touch while evoking a sense of natural sophistication. These features combine to create a surface that is as engaging to the fingers as it is to the eyes.
The Sairin Tile’s materiality reflects a marriage of tradition and innovation. Crafted from high-quality porcelain, the tile offers exceptional durability and longevity, making it suitable for both interior and exterior applications. Its glazed surface not only provides a rich, glossy sheen but also ensures resistance to stains, water, and wear, making it ideal for high-traffic areas or spaces requiring low maintenance. Each piece is meticulously fired to achieve its unique finish, embodying the Japanese ethos of precision and artistry.
Incorporating Sairin Tiles into a design scheme elevates any space, infusing it with a sense of artistry and sophistication. Whether used as a feature wall, a backsplash, or an exterior cladding, the tile’s blend of matte and glazed finishes adds depth and personality. The rich optics of the concave surface interact dynamically with light, creating ever-changing visual effects throughout the day. Sairin Tiles are not merely a surface material—they are a statement of elegance, a testament to craftsmanship, and an invitation to experience the beauty of Japanese ceramics at their finest.
We offer three main shipping categories: Local Stock, Stock from Japan, and Samples.
Local Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Dubai, Germany and the UK.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer three shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 3-6 weeks at sea plus customs and local handling, totalling 6–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our local warehouse.
• We typically have four shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
3. Air Freight
• Your order is flown from Japan directly to your site.
• This takes around 2 weeks from order to delivery
• Each circumstance is different, please ask for a quote.
Samples
• We carry a full range of samples in our UK and Dubai warehouses and the most popular tiles can be supplied from our German warehouse.
• Shipping with Courier in 2-10 days
Returns
We accept returns for bulk local stock items (not samples or orders from Japan). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Classed as Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required, (regular courier shipments often result in damage.)
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu; Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
We stock our most popular tiles in our Dubai, UK and German warehouses.
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our local stock, we offer three shipping options:
1. Dedicated Sea Freight; Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight; Your order is combined with others for more cost-effective shipping.
3. Air Freight; Your order is flow from Japan directly to you. This takes around 2 weeks from the tiles are available. Please contact us for a quote.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 450 sample variations ready to ship.
• Sample orders within the UK and UAE are shipped with a Next Day Courier Service, with European deliveries taking 3–7 days. (there are no duty or taxes to pay within the EU)
Why Do We Charge for Samples?
1. To minimise waste: Charging a small fee prevents unnecessary orders.
2. To offset costs: Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone, from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you are an Architect, Interior Designer or Buyer, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe/GCC and can assist projects in other locations upon request.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Need advice before specifying this tile?
We can help with tile selection, specification, quantities and project requirements.