Yusakumi is a celebration of craftsmanship, a tile that embodies the delicate balance between tradition and modernity. Crafted by one of Mittsu’s master ceramicists, Inax, this collection is inspired by the rhythmic interplay of light and shadow, where texture becomes an art form. With a meticulously sculpted surface that captures movement and depth, Yusakumi transforms walls into dynamic canvases, evoking the quiet sophistication of Japanese design. It is not just a tile—it is an immersive experience, a dialogue between material and space.
Each piece in the Yusakumi collection is a testament to precision and artistry, featuring finely structured ridges that create a mesmerising visual rhythm. The tactile quality of the tile is heightened by its exquisite glazes, which interact with light to produce subtle variations in tone and sheen. From deep, moody hues that exude warmth and depth to soft neutrals that whisper serenity, Yusakumi brings a refined, textural elegance to kitchens, bathrooms, and statement walls.
More than just a decorative element, Yusakumi redefines surfaces with its sculptural presence. The linear relief enhances spatial perception, casting shifting shadows that lend an architectural dimension to any environment. This seamless fusion of depth and texture creates a dynamic aesthetic that is both timeless and contemporary—perfect for those who appreciate the nuances of design. Whether in a minimalist setting or a richly layered interior, Yusakumi exudes an effortless sophistication that captivates the senses.
For those who seek artistry in every detail, Yusakumi offers a masterful expression of Japanese craftsmanship. Whether used as an accent or an expansive installation, its rhythmic texture and luxurious finish establish a sense of harmony and refinement. Let Yusakumi shape your space with its captivating depth, elevating interiors into realms of understated beauty and enduring elegance.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
We offer three main shipping categories: Stock from Japan, Stock from Europe, and Samples.
European Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Germany and the UK, with availability clearly marked. Unless otherwise stated, stock is located in Germany.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer two shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 5 weeks at sea plus customs and local handling, totalling 10–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our German warehouse.
• We typically have six shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
• UK orders are transported to our UK warehouse before final delivery.
Samples
• We carry a full range of samples in our UK warehouse and the most popular tiles can be supplied from our German warehouse.
• Shipping via DPD.
• European deliveries take 3–5 days.
Returns
We accept returns for bulk stock items (not samples). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required—courier shipments often result in damage.
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu – Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices—but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
• We keep around 50 tile variations in our German warehouse, ready for immediate shipping.
• Some of our most popular tiles are also available in the UK warehouse
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our European stock, we offer two shipping options:
1. Dedicated Sea Freight – Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight – Your order is combined with others for more cost-effective shipping.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 400 sample variations ready to ship.
• Sample orders within the UK are shipped via DPD Next Day Service, with European deliveries taking 3–5 days. (there are no duty or taxes to pay within the EU)
• We have made some of our most popular tiles available as samples from our German warehouse. You can see these here.
Why Do We Charge for Samples?
1. To minimise waste – Charging a small fee prevents unnecessary orders.
2. To offset costs – Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone—from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you work in construction or tile specification, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe and can assist customers in other locations upon request.
• Unfortunately, we cannot ship to North America due to contractual reasons.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Yukasumi
| Price per m2
Each of our tiles has a unique coverage per box, ranging from 0.2 to 2m2. This price allows you to compare a like for like cost. |
£261.15 |
| Price per box |
|
| Availability
Stock Availability & Shipping. Stocked Locally: Ships from the UK or Germany for faster delivery. Order from Japan: Imported from Japan just for you—please check our Shipping Page for details. Made to Order: Lead times and minimum order quantities are listed in the product description. |
Order from Japan |
| Stock Status | 0m2 |
| Tiles | ||
| Grout | ||
| Price |
Order a Sample
Yukasumi Sample
SKU: IM-1525P1/KSM-1/sample
| m2 per Box | 1.57 |
| Items per Box
This is how many sheets or individual tiles are in a box. |
18 |
| Items per m2
This is how many sheets or individual tiles are needed for 1m2 |
11.5 |
| Tile Size (mm) | 147x22 |
| Joint Size (mm)
This is the size of the gap between tiles on a sheet or an assumed size for loose tiles. |
3 |
| Item | Sheets |
| Sheet Size (mm) | 300x300 |
| Application | Indoor Wall , Outdoor Wall, Wet Wall, Pool, Fireplace, and Frost Proof |
| Country of origin | Japan |
| Material | Porcelain |
| Surface | Glazed |
| In Box Colour Variation | Moderate |
| Shine | Moderate |
| In Box Texture Variation | Zero |
| Colour Fading | Zero |
| Surface Crackle | Zero |
Yusakumi is a celebration of craftsmanship, a tile that embodies the delicate balance between tradition and modernity. Crafted by one of Mittsu’s master ceramicists, Inax, this collection is inspired by the rhythmic interplay of light and shadow, where texture becomes an art form. With a meticulously sculpted surface that captures movement and depth, Yusakumi transforms walls into dynamic canvases, evoking the quiet sophistication of Japanese design. It is not just a tile—it is an immersive experience, a dialogue between material and space.
Each piece in the Yusakumi collection is a testament to precision and artistry, featuring finely structured ridges that create a mesmerising visual rhythm. The tactile quality of the tile is heightened by its exquisite glazes, which interact with light to produce subtle variations in tone and sheen. From deep, moody hues that exude warmth and depth to soft neutrals that whisper serenity, Yusakumi brings a refined, textural elegance to kitchens, bathrooms, and statement walls.
More than just a decorative element, Yusakumi redefines surfaces with its sculptural presence. The linear relief enhances spatial perception, casting shifting shadows that lend an architectural dimension to any environment. This seamless fusion of depth and texture creates a dynamic aesthetic that is both timeless and contemporary—perfect for those who appreciate the nuances of design. Whether in a minimalist setting or a richly layered interior, Yusakumi exudes an effortless sophistication that captivates the senses.
For those who seek artistry in every detail, Yusakumi offers a masterful expression of Japanese craftsmanship. Whether used as an accent or an expansive installation, its rhythmic texture and luxurious finish establish a sense of harmony and refinement. Let Yusakumi shape your space with its captivating depth, elevating interiors into realms of understated beauty and enduring elegance.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
We offer three main shipping categories: Stock from Japan, Stock from Europe, and Samples.
European Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Germany and the UK, with availability clearly marked. Unless otherwise stated, stock is located in Germany.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer two shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 5 weeks at sea plus customs and local handling, totalling 10–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our German warehouse.
• We typically have six shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
• UK orders are transported to our UK warehouse before final delivery.
Samples
• We carry a full range of samples in our UK warehouse and the most popular tiles can be supplied from our German warehouse.
• Shipping via DPD.
• European deliveries take 3–5 days.
Returns
We accept returns for bulk stock items (not samples). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required—courier shipments often result in damage.
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu – Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices—but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
• We keep around 50 tile variations in our German warehouse, ready for immediate shipping.
• Some of our most popular tiles are also available in the UK warehouse
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our European stock, we offer two shipping options:
1. Dedicated Sea Freight – Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight – Your order is combined with others for more cost-effective shipping.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 400 sample variations ready to ship.
• Sample orders within the UK are shipped via DPD Next Day Service, with European deliveries taking 3–5 days. (there are no duty or taxes to pay within the EU)
• We have made some of our most popular tiles available as samples from our German warehouse. You can see these here.
Why Do We Charge for Samples?
1. To minimise waste – Charging a small fee prevents unnecessary orders.
2. To offset costs – Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone—from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you work in construction or tile specification, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe and can assist customers in other locations upon request.
• Unfortunately, we cannot ship to North America due to contractual reasons.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Choose options
Yusakumi is a celebration of craftsmanship, a tile that embodies the delicate balance between tradition and modernity. Crafted by one of Mittsu’s master ceramicists, Inax, this collection is inspired by the rhythmic interplay of light and shadow, where texture becomes an art form. With a meticulously sculpted surface that captures movement and depth, Yusakumi transforms walls into dynamic canvases, evoking the quiet sophistication of Japanese design. It is not just a tile—it is an immersive experience, a dialogue between material and space.
Each piece in the Yusakumi collection is a testament to precision and artistry, featuring finely structured ridges that create a mesmerising visual rhythm. The tactile quality of the tile is heightened by its exquisite glazes, which interact with light to produce subtle variations in tone and sheen. From deep, moody hues that exude warmth and depth to soft neutrals that whisper serenity, Yusakumi brings a refined, textural elegance to kitchens, bathrooms, and statement walls.
More than just a decorative element, Yusakumi redefines surfaces with its sculptural presence. The linear relief enhances spatial perception, casting shifting shadows that lend an architectural dimension to any environment. This seamless fusion of depth and texture creates a dynamic aesthetic that is both timeless and contemporary—perfect for those who appreciate the nuances of design. Whether in a minimalist setting or a richly layered interior, Yusakumi exudes an effortless sophistication that captivates the senses.
For those who seek artistry in every detail, Yusakumi offers a masterful expression of Japanese craftsmanship. Whether used as an accent or an expansive installation, its rhythmic texture and luxurious finish establish a sense of harmony and refinement. Let Yusakumi shape your space with its captivating depth, elevating interiors into realms of understated beauty and enduring elegance.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
We offer three main shipping categories: Stock from Japan, Stock from Europe, and Samples.
European Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Germany and the UK, with availability clearly marked. Unless otherwise stated, stock is located in Germany.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer two shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 5 weeks at sea plus customs and local handling, totalling 10–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our German warehouse.
• We typically have six shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
• UK orders are transported to our UK warehouse before final delivery.
Samples
• We carry a full range of samples in our UK warehouse and the most popular tiles can be supplied from our German warehouse.
• Shipping via DPD.
• European deliveries take 3–5 days.
Returns
We accept returns for bulk stock items (not samples). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required—courier shipments often result in damage.
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu – Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices—but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
• We keep around 50 tile variations in our German warehouse, ready for immediate shipping.
• Some of our most popular tiles are also available in the UK warehouse
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our European stock, we offer two shipping options:
1. Dedicated Sea Freight – Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight – Your order is combined with others for more cost-effective shipping.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 400 sample variations ready to ship.
• Sample orders within the UK are shipped via DPD Next Day Service, with European deliveries taking 3–5 days. (there are no duty or taxes to pay within the EU)
• We have made some of our most popular tiles available as samples from our German warehouse. You can see these here.
Why Do We Charge for Samples?
1. To minimise waste – Charging a small fee prevents unnecessary orders.
2. To offset costs – Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone—from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you work in construction or tile specification, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe and can assist customers in other locations upon request.
• Unfortunately, we cannot ship to North America due to contractual reasons.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.
Yusakumi is a celebration of craftsmanship, a tile that embodies the delicate balance between tradition and modernity. Crafted by one of Mittsu’s master ceramicists, Inax, this collection is inspired by the rhythmic interplay of light and shadow, where texture becomes an art form. With a meticulously sculpted surface that captures movement and depth, Yusakumi transforms walls into dynamic canvases, evoking the quiet sophistication of Japanese design. It is not just a tile—it is an immersive experience, a dialogue between material and space.
Each piece in the Yusakumi collection is a testament to precision and artistry, featuring finely structured ridges that create a mesmerising visual rhythm. The tactile quality of the tile is heightened by its exquisite glazes, which interact with light to produce subtle variations in tone and sheen. From deep, moody hues that exude warmth and depth to soft neutrals that whisper serenity, Yusakumi brings a refined, textural elegance to kitchens, bathrooms, and statement walls.
More than just a decorative element, Yusakumi redefines surfaces with its sculptural presence. The linear relief enhances spatial perception, casting shifting shadows that lend an architectural dimension to any environment. This seamless fusion of depth and texture creates a dynamic aesthetic that is both timeless and contemporary—perfect for those who appreciate the nuances of design. Whether in a minimalist setting or a richly layered interior, Yusakumi exudes an effortless sophistication that captivates the senses.
For those who seek artistry in every detail, Yusakumi offers a masterful expression of Japanese craftsmanship. Whether used as an accent or an expansive installation, its rhythmic texture and luxurious finish establish a sense of harmony and refinement. Let Yusakumi shape your space with its captivating depth, elevating interiors into realms of understated beauty and enduring elegance.
Superclean Grout is an Anti-Mould Grout from master ceramicists, INAX of Japan.
This grout has been developed to exceed the exacting demands for cleanliness and hygiene of the Japanese people.
Moisture and dirt penetrate into conventional cement grout, causing mould growth on the surface. Superclean Grout transforms the property of grout particles to hydrophobic, dramatically reducing the penetration of moisture into the grout and preventing the grout from holding dirt and growing mould.
It's one of the few available in Europe that passes the high standard of Anti-Stain, Anti-Bacterial and Anti-Fungal of ISO Standard - ISO22196.
We offer three main shipping categories: Stock from Japan, Stock from Europe, and Samples.
European Stock
• These tiles make up a smaller portion of our range but account for most of our sales by volume.
• Stock is held in Germany and the UK, with availability clearly marked. Unless otherwise stated, stock is located in Germany.
• To ensure safe delivery, we only offer pallet deliveries for these tiles.
• Orders are shipped the same day or the next day, depending on the confirmation time.
• Delivery time varies by location but is typically within 3–10 days.
• Our website provides clear shipping options and costs before requiring payment.
• If you’re in a remote location, please contact us in advance to confirm shipping rates.
Stock from Japan (Pre-Orders)
We offer two shipping options for pre-ordered tiles from Japan:
1. Dedicated Sea Freight
• Your order is shipped individually as soon as it’s ready.
• The process includes 5 weeks at sea plus customs and local handling, totalling 10–14 weeks.
2. Shared Sea Freight
• Your order is combined with others before shipment to our German warehouse.
• We typically have six shipments per year.
• Once dispatched, delivery follows the same timeline as Dedicated Sea Freight.
• UK orders are transported to our UK warehouse before final delivery.
Samples
• We carry a full range of samples in our UK warehouse and the most popular tiles can be supplied from our German warehouse.
• Shipping via DPD.
• European deliveries take 3–5 days.
Returns
We accept returns for bulk stock items (not samples). However, due to the high cost of return shipping, we encourage you to make an informed decision before ordering.
Return Policy
• Items from Japan (Custom Orders) are non-returnable.
• To initiate a return, email us at info@mittsugroup.com within 14 days of receiving your order.
• The return must be sent to the warehouse it was dispatched from within the following 14 days.
• Tiles must be returned in their original, unopened, and undamaged condition. Pallet shipping is required—courier shipments often result in damage.
• Refunds will be issued within 14 days of receiving the returned items.
For further details or assistance, please contact us.
Welcome to Mittsu – Your Source for Authentic Japanese Tiles
Japanese tiles are renowned for their beauty, quality, and craftsmanship. If a stunning tiled bathroom led you here, you might feel overwhelmed by the choices—but don’t worry, we’re here to help!
Who is Mittsu?
Mittsu is a privately owned company specialising in authentic Japanese tiles. We only sell tiles made in Japan, ensuring superior quality and craftsmanship.
Unlike other businesses offering “Japanese-style” tiles, our products are genuinely made in Japan, reflecting the rich heritage and artistry that define Japanese ceramics. Learn more about what makes Japanese tiles unique.
How to Choose the Right Tile
• Search by name on our website.
• Browse our collections for inspiration.
• Follow us on Instagram for design ideas.
Box Sizes & Pricing
Since we source tiles from multiple Japanese manufacturers, box sizes vary, ranging from 0.3m² to 2m². To keep things transparent, each tile page displays:
• Price per square meter (for easy comparison).
• Price per box (as we only sell full boxes).
For example, our Kaji Border tile costs more per box than Ka-Bu, but it covers 1.8m² per box compared to Ka-Bu’s 1m², making it a lower cost option per square meter.
Stock Availability
• We keep around 50 tile variations in our German warehouse, ready for immediate shipping.
• Some of our most popular tiles are also available in the UK warehouse
Despite our best efforts, demand can sometimes outpace supply, so if a tile is out of stock, feel free to contact us for alternatives or restock timelines.
Pre-Orders (Stock from Japan)
For tiles not currently in our European stock, we offer two shipping options:
1. Dedicated Sea Freight – Your order is shipped individually as soon as it’s ready.
2. Shared Sea Freight – Your order is combined with others for more cost-effective shipping.
Our website allows you to order tiles from Japan with the understanding that shipping times vary. If you’re interested in a specific tile that’s out of stock, please get in touch with us, and we’ll be happy to assist.
Samples
While we strive for accurate photography, tile colours may appear differently on screens. We highly recommend ordering samples to ensure you get exactly what you expect.
• You can browse our sample collection or search by tile name and select the sample option.
• We have over 400 sample variations ready to ship.
• Sample orders within the UK are shipped via DPD Next Day Service, with European deliveries taking 3–5 days. (there are no duty or taxes to pay within the EU)
• We have made some of our most popular tiles available as samples from our German warehouse. You can see these here.
Why Do We Charge for Samples?
1. To minimise waste – Charging a small fee prevents unnecessary orders.
2. To offset costs – Sample stocking and processing are expensive.
However, when you place a tile order for your project, we will refund the cost of up to 5 regular samples upon request.
Who We Serve
We cater to everyone—from private homeowners needing a single box for a kitchen backsplash to leading architectural firms designing luxury hotels.
• If you work in construction or tile specification, please email us at sales@mittsugroup.com or join our Specifier Program here.
• We ship all over Europe and can assist customers in other locations upon request.
• Unfortunately, we cannot ship to North America due to contractual reasons.
Personal Service
At Mittsu, we take pride in our personalised approach. When you contact us, you’ll speak directly with our Director, Ian. While our team continues to grow, he handles all customer inquiries personally to ensure you receive the best possible guidance.